All information that you have registered at Pure Raw Honey will be protected and will not be shared externally. We take your privacy seriously and rest assured do not want your personal information to be shared publicly.
The necessary information of your order is only shared with the associated courier partner that will be delivering your ordered items.
Pure Raw Honey does not store your credit / debit card or online bank account information. We do not handle the payment gateway data or store it as it is entered by you directly and is 100% secure
When you visit our website we may automatically collect non-personally identifiable information, such as online behavior and information about your computer, mobile or other device. The information collected may include, without limitation, the make, model, settings, specifications (e.g., CPU speed, connection speed, browser type, operating system, device identifier) and geographic location of you and/or your computer, mobile or other device, as well as date/time stamp, IP address, pages visited, time of visits, content viewed, ads viewed, the site(s), application(s), destination(s), and/or service(s) you arrived from, and other clickstream data. We use this information to monitor and improve our websites and Services.
This information is collected through a third party service, Google Analytics.
When you purchase products offered through one of our websites or publications, we may ask you to provide your name, mailing address, email address, phone number, and credit card or other payment information. We also keep a history of your purchases. We use this information to fulfil your purchase, to better assist you when you visit or contact us in the future, and improve our product offerings.
Shipping and Delivery
- Once we receive your order, it will be processed and ready to be shipped within 2 business days. Your order will be shipped within 24 hours of placing the order. However depending on the delivery location your orders can take about 4-5 working days from the date of ordering to reach you.
- Delivery time is also subjective to delays arising out of bad weather conditions, strikes or any other unexpected delay from our courier and travel partners.
- You will receive an automated email with your delivery confirmation and tracking numbers.
- We ship our products only through surface shipping to ensure that it reaches you in the possible time @ low price and in the best condition.
For our services that require payment (such as certain events, products and subscriptions), we also collect credit card information (such as account name, number, expiration date, and verification code), which is used for billing purposes only. We utilize a service, Cybersource, to assist with payment management.